SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of letsshopcc.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of letsshopcc.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The signature pieces breakdown saved me from a bad impulse buy at Nordstrom 🙌
I never thought about keeping a mood board before shopping luxury, but it completely changed how I approach the store. The budgeting section alone is worth the read.
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Finally a guide that treats beginners with respect instead of snobbery
The tip about checking hardware weight and stitching precision gave me so much confidence walking into the flagship store. Felt like I actually knew what I was looking at 💅
I was so intimidated walking into Saint Laurent for the first time last spring. I'd saved for months but had no clue where to start. This PDF walked me through everything from narrowing my style to inspecting leather edges and hardware quality. I ended up choosing a Sac de Jour over the LouLou because of what I learned about my personal aesthetic. Six months later and I still reference the seasonal sales section before every shopping trip 🔥
Solid tips on visiting flagship stores vs online boutiques, and the authenticity advice is practical. Wish it went deeper into the resale market though, since that's where a lot of beginners actually start.
Short, sweet, and actually useful for a first-timer
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I downloaded this right before my trip to Paris and I'm so glad I did. I had my top three must-haves list written out like the guide suggested, which kept me from blowing my entire budget on the first thing I touched. The part about asking store staff for styling tips was a revelation — the SA at the Rive Droite store was incredibly helpful once I started asking the right questions. I also loved the reminder to keep receipts and authenticity cards for long-term value. Before reading this I would've tossed the box immediately. Now my YSL sandals are stored properly with all documentation, and I feel like an actual collector rather than just a shopper.
The checklist format is easy to follow and the signature pieces section is helpful. However, the bonus tip about starting an e-commerce store felt out of place and a bit salesy compared to the rest of the guide.
That newsletter sign-up tip already paid for itself during holiday sales 👏
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The section on mixing Saint Laurent with everyday wardrobe pieces really clicked for me. I used to think luxury meant going all-in head to toe, but the "effortless confidence" approach is way more my speed 💛
Great starter resource, though I wanted more specifics on how to spot fakes beyond general stitching and material advice.